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Support Policy Page


Delivery all over the country

We deliver products all over Bangladesh via courier. Standard Delivery: If your delivery address is within Dhaka city, products will be delivered within 2 business days. If it is outside of Dhaka, then it will take 3–4 business days. If you order after 6 p.m., it will be considered an order for the next business day. We do not deliver products outside Bangladesh. You can make your purchases on the Leti Shop from anywhere in the world, but you can get delivery of the product only within Bangladesh.

Pre-ordering products from the United Kingdom and the United States is possible through our customer service. Prior to placing orders, delivery times will be provided.


Easy Replacement

For health and safety reasons, we do not replace makeup and health products, so please make sure when you receive the parcel. If you are not satisfied, please do not accept it and return it to the deliveryman. Any electronic product warranty will be valid, and we will honor the manufacturer's warranty, so please provide the original receipt if you have one and allow the warranty policy time frame.

We provide a great customer experience each time you shop with your Leti Shop. If you are not satisfied with your purchase, we ensure a "Replacement Guarantee." We will replace your purchased product if it has a manufacturer defect or is not the same one you ordered.

All you need to do is give us a call or drop us an email at hello@letishop.com.bd within a period of 24 hours from the date of delivery. However, please return the product in its original packaging, unwashed and undamaged. Replacement of products is subject to inspection and checking by the Leti Shop team. Replacement is not possible if the product is burned, damaged by short circuit, or broken by the customer.


Safe payment option

We are committed to ensuring the security of your information. We maintain suitable physical, electronic, and managerial procedures to safeguard and secure your information by preventing unauthorized access. All credit card and debit card payments on the Leti Shop are processed through secure and trusted payment gateways. When you transact here, you pay at the payment page, which is integrated with your respected bank. So, your bank deals with your credit or debit card information. You can be assured that we offer you the highest standards of security currently available on the internet so as to ensure that your data and communications with us are private, safe, and secure.

Welcome to Letishop

a rapidly growing e-commerce platform in Bangladesh that has been revolutionizing the way people shop for various products since its establishment on 3rd November, 2022. Founded and led by A. F. M. Rokan Uddin, a visionary entrepreneur with a passion for enhancing the lives of customers, Letishop has emerged as a trusted destination for a wide range of products catering to beauty care, health and wellness, baby care, home decor, hair care, personal care, fishing, and makeup and skincare needs.

At Letishop, we believe that everyone deserves access to high-quality products that promote well-being, self-care, and a fulfilling lifestyle. That's why we have meticulously curated an extensive collection of products from renowned brands and suppliers, ensuring that our customers have access to the best health and wellness offerings available in Bangladesh. Through strategic partnerships with leading brands like Cerave, Lysi, Dalan, Cetaphil, Dove, Sace Lady, and many more, we have solidified our position as one of the premier e-commerce platforms specializing in health care and wellness products in the country.

Our dedication to customer satisfaction is unwavering, and we strive to provide a seamless shopping experience that exceeds expectations. Our user-friendly website, letishop.com.bd, serves as a digital haven where customers can effortlessly browse through an expansive range of products and make informed purchasing decisions. With a wide selection of beauty care products, health and wellness essentials, baby care necessities, home decor items, hair care solutions, personal care products, fishing gear, and makeup and skincare items, Letishop caters to the diverse needs of individuals and families across Bangladesh.

Located at the heart of Dhaka, our headquarters on Asad Avenue, Mohammadpur serves as the hub for our operations. It is here that our dedicated team works tirelessly to ensure the smooth functioning of Letishop, from managing inventory and logistics to providing exceptional customer service. Speaking of which, our customer service team is always ready to assist you with any inquiries or concerns. You can reach out to us via email at hello@letishop.com.bd or contact our customer service phone number at +8801780287070. We take pride in our prompt and personalized assistance, ensuring that every customer receives the attention and support they deserve.

At Letishop, we believe that shopping is more than just a transaction; it's an experience. We are committed to fostering a community where individuals can discover new products, make informed choices, and embark on a journey towards a healthier, happier lifestyle. By combining convenience, quality, and affordability, we aim to empower our customers to take charge of their well-being and indulge in self-care.

Join us on this exciting journey as we continue to expand our offerings, forge new partnerships, and remain at the forefront of the e-commerce industry in Bangladesh. Letishop is more than just a platform; it's a destination that encapsulates the spirit of empowerment, self-expression, and holistic wellness. We invite you to explore our website, experience our exceptional service, and embark on a shopping experience like no other.

Letishop - Where Health, Beauty, and Wellness Meet!